​​​Providing excellence since 1987

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                               Texting and Telephone Communications (TCPA Compliance)

 
We use Nextiva to manage telephone and text message communications. We respect your privacy and seek to comply fully with the Telephone Consumer Protection Act (47 U.S.C. § 227) and all related FCC regulations.

By providing your phone number, you expressly consent to receive service-related calls or text messages from us via Nextiva. This includes informational alerts, account updates, and scheduling reminders, strictly limited to operational or customer support purposes.

We do not send marketing or promotional text messages or calls without your prior express written consent, as required under the 2025 TCPA “one-to-one consent” standard. Consent for marketing must be recorded, with documentation of the disclosure language and how consent was obtained.

Standard message and data rates may apply for SMS or voice communications.

You have the right to opt out of text or phone communications at any time by replying “STOP” to any text message, or by contacting us directly. Opt-out requests are processed immediately or within 24 hours, in accordance with current TCPA regulations.

We honor revocation requests submitted via any reasonable method, including text message, email, voicemail, or verbal instruction—not just replies with “STOP”. When you revoke consent, we will cease all further communications via the relevant channel to the extent required by law.

We maintain records of consent, opt-in and opt-out activity, and the details of disclosures as required for regulatory compliance and to defend against possible inquiries or litigation.

Our staff are trained annually in TCPA, privacy, and data protection requirements, and our systems are configured to monitor consent and enforce Do Not Call (DNC) list compliance.

No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.